Sony
Home Share Speaker Missing AC Adapter and Wrong Part Sent
- 02-17-2012
- 42
Bought a Sony home share speaker model sans400 for my best friend for Christmas. He opened it and it did not have an ac adapter in the box. Called Sony multiple times was sent the wrong part X1. Then more hours on hold with Sony. Was promised correct part would be shipped and nothing showed up. 3 weeks went by... More hours of hold on the phone with Sony to tell me to go out and buy one at an electronics store and they will reimburse me the cost. Well no one carries this particular adapter. Had to order it online and it may not even work. What a disappointing joke Sony turns out to be... I will never buy another Sony product...
Company: Sony
Country: USA
State: New York
City: New York
ZIP: 10022
Address: 550 Madison Avenue
Phone: 2128336800
Site: sony.com