Clarivue Screen Protectors
Unreasonable Return Charges

Ordered set of lcd screen protectors for a cellphone and camera, tried to return cellphone screen protectors due to defective cellphone but advised I would be charged a ridiculous $3.00 "restocking fee" for each item returned, no exceptions. After disputing the restocking fee, decided to return all merchandise to this seller, pay the "restocking fees" and never do business with them again! Unused, unopened items returned to seller (in original packaging) via USPS First Class mail. More than two weeks later they deny receiving any package, even after they alluded that they had received it in an earlier telephone call. They also deny any knowledge/responsibility of the additional "Foreign Transaction Fee" (FTF) in the amount of $. 70 charged to my credit card account. The FTF fee was apparently charged because my credit card charge had been routed to Richmond, British Columbia, Canada - which is apparently their secondary address and where their parent company is located.

I contacted my bank card holder and requested a charge back on all charges with this vendor. Found several other complaints of this same nature at other websites, including "ResellerRatings.com." It is recommended to avoid any business with this company. Additionally, the "Lifetime Warranty" on their product is pure "fluff", they have a 30 day return policy. Furthermore, what are the chances anyone will have their cellphone or other electronic devices long enough to really need the "Lifetime Warranty?"

Company: Clarivue Screen Protectors
Country: USA
Address: 1685 H Street, Ste. 914 Blaine WA 98230 /Canada
Site: clarivue.com

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