WorldWide Volage
Www.worldwidevoltage.com World Wide Voltage sold me a defective phone. After emailing them about the problem they told me to return it. I returned using USPS with delivery confirmation and they refused to accept the delivery

I purchased a Motorola RAZR V3 from WorldWide Voltage (www.worldwidevoltage.com). After receiving the cellphone in the mail I found out that the phone is defective for two reasons...

1. The phone is in a different language making it very difficult to use.
2. The wall charger doesn't work.

I emailed them and called them about this issue. They made excuses and refused to offer a refund. I then contaced the Better Business Bureau and wrote an online complaint. The BBB contacted WorldWide Voltage and they agreed to accept it as a return. They provided me with a return authorization number and told me to mail them the cellphone. I mailed them the cellphone return using USPS with delivery confirmation. On 4/9 according to USPS track and confirm WorldWide Voltage refused the delivery from USPS and the phone is now in the process of being sent back to me.

I paid $104.99 for a cellphone that is defective. And I paid USPS $8.75. So I have lost a total of $113.74.

Company: WorldWide Volage
Country: USA
Address: 1500 Midway Ct Suite W8 Elk Grove Village, Illinois 6007
Phone: 8472901718
Site: worldwidevoltage.com

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