Lenscrafters
Customer - Frames and Lens
- 11-23-2011
- 38
The glasses I purchased only 10months ago have ended up being a defective frame. When I returned to the store for help I was told it was normal wear and offered -15% on the purchase of the same frame. Why would I want to spend an addition $200 on the Same frame? The manager did not even offer to speak to me. I consider this poor service and wonder how they expect customers to return?
Company: Lenscrafters
Country: USA