Straight Talk Phone Co
Phone Failed Within 45 Days, Repeated Refurbished Replacements

"Buyer Beware!" TracFone owns Straight Talk so what you get for one, you also get for BOTH. If you are looking for a way to spend $200.00 for a phone that turns out to be a total piece of junk, weeks of lost time without service while waiting for your piece of junk to be replaced by yet another piece of junk, absolutely NO customer service representation or straying from the "script" they are trained to follow, then you have found your dream service provider. This has to be the worst company I personally have ever had the misfortune of dealing with. Once my brand new Nokia was in use past there precious 45 day deadline, there was no going back to a new replacement. I had this phone less than a year, and by the Third replacement and months of begging for what I felt I should receive, which was a New phone given it should have been under a one year warranty from Nokia, I gave up and had to go back to Verizon. This given the fact that the phone's electronics went awry within 45 days out of the box. Do Not, and I can not emphasize the word Not enough here, sign up with either company, or you are asking for one of the most frustrating experiences of your life. They are a "Scripted" customer service department based out of the Philippines, and will not budge from their trained response of ship and replace with refurb. Phones. Do yourself a favor and run far and fast before considering this company. Yes, you may be one of the "lucky One's" and everything will run as smooth as glass... But what if it turns out you aren't, are you willing to take the chance. Food for thought. This is a Hit-and-Run company!!

Company: Straight Talk Phone Co
Country: USA
State: Florida
City: Miami
ZIP: 33178
Address: 9700 NW 112th Avenue
Phone: 3057156500, 8774302355
Site: straighttalk.com

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