XM Satellite Radio
Subscription auto-renewed without authorization and sent to collections

After one year my subscription with XM radio was due for renewal, I decided I didn't want to renew my subscription, I received a couple of letters informing me that my subscription was due and that my radio would soon terminate the service, I was fine with the termination, I later received a statement saying I owed them for 3 months service because my service had not been stopped at the one year subscription, I ignored the bill because I had never renewed my service nor authorized anyone to renew, recently I received a past due balance from a collection agency,

Saying they were collecting for XM Radio, I decided to call XM and see how they had come up with this amount for something I didn't order, when I reached a representative, at first they could not locate my account, not through my ph, # or my radio ID, then she asked me for the credit card # I had used, and I told her I was uncomfortable giving that, she finally found it by giving her my name and address (duh) I asked her how they had come up with me owing them money, she informed me that my subscription had (AUTO RENEWED)!!, I asked on who's authority? And she said that was standard procedure,

I said "NO" I'm not paying that I had a one year subscription and that's all, she said I would have to tell the collection agency,,,,,,, my bill is for 38 bucks, it's not about the money, if this company scams one thousand people, that's 38 thousand dollars (FREE), if they scam one million people, well you get the picture, something needs to be done, and I really wish they wouldn't put that radio in my next new car!!! Really pissed

Company: XM Satellite Radio
Country: USA
State: District of Columbia
City: Washington
Address: 1500 Eckington Place NE
Phone: 8669622557
Site: xmradio.com

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