Boingo
Consumer Report

Miscellaneous

They are heavily advertising in airports. $2 for one hour of wi-fi, download the app to your ipad/iphone, which gets billed from your ITunes account, and then go. Problem is — no go. It doesn't work. And apparently this is true for a lot of people as I later found out, on feedback from the ITunes Store and even on Boingo's facebook page. The trick is, $2 is such a small amount for people to complain about, that most don't. But if hundreds or thousands of people around the world in airports try it daily, but can't get a refund (Boingo points to apple, but apple says it doesn't deal with "in app" purchases, so each company points at each other), that's a lot of free money for no service. What a scam!


Company: Boingo
Country: USA
State: California
City: Los Angeles
ZIP: 90024
Address: 10960 Wilshire Blvd. Suite 800
Phone: 3105865180
Site: boingo.com
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