Samsung
Consumer Report
- 10-04-2011
- 24
There is an issue with the DLP chip on Samsungs projection TV (model HL-T5676S) You get white and black dots all over the scrreen caused by a malfunctioning DLP chip. Samsung refuses to acknowledge that the problem exists even though I sent them the links to the youtube videos of others w / this problem and links to the related forms. $1500.00 TV is barely 4 years old. Samsung will only offer to send out a repair person at a my cost (around $470.00)
Company: Samsung
Country: USA
State: Georgia
City: Cumming
ZIP: 30040
Address: 6750 Sunbriar Dr
Phone: 7708887521
Site: samsung.com