Dollar General
Poor Customer Service/Refund Policy

A week ago, I bought a door-bell device from the diverse store. Upon adding it, it needed 3 "N" cell batteries that we don't have or often employ throughout the house. I went and bought 2 packages of 2 Energizer batteries to get a complete purchase of $7.50. I went home and mounted 3 of those batteries simply to realize that the doorway bell didn't function. I thought that it had been the doorway bell and never the batteries and so I delivered the doorway bell towards the store and didn't trade it for another when I wasn't satisified using the device and desired no further of these. I subsequently put the batteries back to their deals and recorded them shut (for several I understand, the batteries might have been faulty and never the bell device). I subsequently visited Buck Standard and requested to get a reimbursement, when I had the bill for that purchase. I told my tale towards the cashier and he or she was very pleasant and comprehension. She subsequently named her male supervisor and he found the register and that I described my account to him. He instantly declined the reimbursement and explained that batteries couldn't be delivered and questioned me easily might buy a bundle that were recorded close and that I told him that I'd bought product that were previously exposed from different merchants. Then he turned loud and verbally hostile and continually contended and declined my reimbursement request. I subsequently requested to determine the Buck Common reimbursement policy and he focused me to some other register to ensure that I really could browse the indication, informing me that I'd to maneuver to ensure that additional clients might take a look at whilst the point was copying. I subsequently browse the plan with no note was created about discounts of batteries and that I asked him, he nevertheless was loud before another clients and explained that they are thought as technology which all shop products can't be outlined exactly within the policy. I subsequently requested for his customer support quantity and he aggressively aimed me move online towards the Buck Common site and speech my criticism. I subsequently went home and did so-and it's today 4 days without their reaction. I reckon that they do not worry about their clients and that I'll store at Dollar Tree or Family Buck rather. Wish everyone otherwise learns this and does aswell!

Company: Dollar General
Country: USA
State: Pennsylvania
City: Columbia

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