Budget Batteries
Terrible customer service and shipped wrong batteries twice!

I ordered AA batteries, but they shipped AAA batteries. So I called and they said they would ship the correct batteries. The second shipment was also AAA batteries. When I called again, the manager Abe told me I could pay for a return shipment of the AAA batteries myself, and when they were received he would then ship me the correct batteries. This was totally unacceptable to me since it was their mistake, so he said I could email a photo of both incorrect shipments. He did not apologize, and instead told me that they "weren't in the business of giving away free batteries". Outrageous and rude! I sent the photo and am awaiting his response and the correct batteries. Of course, in the meantime I haven't been able to use my cordless phone. I will never shop here again!

Company: Budget Batteries
Country: USA

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