JustAnswer.com
Cancellation Instructions Point to Buttons That Do Not Exist
- 08-13-2011
- 8
This website publishes directions for canceling a subscription that cannot be followed because they reference screen locations and buttons that do not exist. When you finally contact customer service, they are very skittish about discussing why you are unable to cancel in the manner they represent. They simply say, "Well sir, I canceled your subscription, so don't worry about it."
I have the distinct feeling they hope you will simply go away without canceling and pay another month or two before trying again!
Company: JustAnswer.com
Country: USA
Phone: 8885878220
Site: justanswer.com