JustAnswer.com
Unlimited subscription revoked and follow-up questions charged again

Miscellaneous

I signed up for unlimited subscription which means you can ask as many questions for one price. I started asking questions; the unlimited subscription was revoked (I did not know) and every time I would ask an additional question to the original question I would get charge again as if it were a new question.

I didn't realize that JustAnswer was not honoring my unlimited subscription nor did I think they were charging me questions that should be free.


Company: JustAnswer.com
Country: USA
Phone: 8885878220
Site: justanswer.com
  <     >  

RELATED COMPLAINTS

JustAnswer
Didn't answer difficult question, cancelled subscription instead!

JustAnswer.com
Signed up as premium member unknowingly and charged three more times

JustAnswer.com
Overbilled After Original $48 Fee Covering Three Questions

Justanswer.com
No Answer Given, Charged Anyway

JustAnswer.com
Donated $19 for One Question, Then Charged $38

Justanswer.com
Experts not paid when customers let answered questions time out

Andy Kurtzig, JustAnswer.com, Serenade Ventures LLC, JustAnswer Corp
Enrolled in unlimited subscription with no working way to unsubscribe

JustAnswer.com
Promised Gastroenterologist Could Not Answer Medical Question, Still Charged $48

JustAnswer.com
Technician Failed to Solve Problem, Billed Through PayPal Anyway

JustAnswer.com
Received only another question and card was charged anyway