EMCO, division of Andersen Windows
Consumer Report
- 08-11-2011
- 16
I bought a EMCO storm door in 2006. Recently the screen jammed in the track to change from screen to glass. I have also noticed that the door is warped and does not fit properly. I tried to correct the jammed screen and in the process, discovered the core of the door is pressed wood which was soaked with water and had mold on it. They use a product known to warp in a door wrapped in aluminum. I wrote the company to complain and received no response. I am shocked that such an expensive door would use something that is certain to fail in weather conditions. They do not back their product and offer no help.
Company: EMCO, division of Andersen Windows
Country: USA
State: Minnesota
City: North Bayport
ZIP: 55003-1096
Address: 100 Fourth Avenue
Phone: 6512645150
Site: andersenwindows.com