Microsoft Store Dba Softwareonline. Shop@gmail.com
Consumer Report
- 07-12-2011
- 9
I ordered a downloadable copy of Office 2010 and Key and downloaded files didnt work. It took 20 minutes, approx 1 gig of files for office but no executable files to load an application. I attached my emails to company for support.
To: onlinestore. Software@hotmail.com
Sent: Wed, July 6 12:32: 15 PM
Subject: Fw: License key: 34YTG-XKRTK-KJG7T-7K3MG-BWVHH
Please see below and advise. I have tried repeatedly to get assistance or refunded. I am not an idiot and know how to download and install software. The application does not install after I downloaded it. The exe and autorun.ini files do not execute! The links provided by your support go to an evaluation copy only and Key does not work. I am at this time demanding a refund so I can buy from a vendor who will sell me a valid copy, key and support.
Dawn Marie
Forwarded Message
From: Dawn marie
To: softwareonline. Shop@gmail.com
Sent: Wed, July 6 12:21: 47 PM
Subject: Fw: License key: 34YTG-XKRTK-KJG7T-7K3MG-BWVHH
Please respond or I will have to report this site as Fraud. I want my money refunded, because you did not send me valid Key or complete executable download. Please respond with support immediately.
Dawn Marie
Forwarded Message
From: Dawn Marie
To: Tony Green
Sent: Fri, June 17 10:55: 46 AM
Subject: Re: License key: 34YTG-XKRTK-KJG7T-7K3MG-BWVHH
Tony,
I don't have any problem downloading this zipped file and unzipping. It just doesnt have any executable files or installer to load Office. I attached Setup. Exe and autorun.inf for you to see it is not working. I am sending you unzipped files. Please assist or I will need to be refunded because Office does not load. Please help, thank you,
Dawn Marie
From: Tony Green
To: dawn Marie
Sent: Mon, June 6 6:35: 32 PM
Subject: Re: License key: 34YTG-XKRTK-KJG7T-7K3MG-BWVHH
U can't download the file because of the firewall of ur PC.
Pls allow its running.
Thanks for ur email.
Once u click the link, the downloading is running.
Usually it will cost 10-20 minutes.
It it's useless for u and u want to get office pls download by Microsoft
Link: http://msdn. Microsoft.com/en-us/evalcenter/ee390822
Our key is right for them.
If it takes u much time, u can download it by seed.
The attachment is useful for u.
If u can't use it, u can find the details by this link.
Http://msdn. Microsoft.com/en-us/evalcenter/ee390822
Thanks for ur trust.
Kind Regards,
Sally
Company: Microsoft Store Dba Softwareonline. Shop@gmail.com
Country: USA