GrantAssist.com
Consumer Report
- 07-05-2011
- 8
In a nutshell... I looked at a site of a testimonial and it had a box to buy the info packet for 2.97. That's ALL I authorized! Then I find I have a charge for. 08 atm foreign charge? Then a charge for 57.93. I tried calling for 4 days and kept getting the message call back in 30 min. Our system is updating. 2 hours later still the SAME message! Then a guy answers, refuses to give his name, and when I told him why I was calling (I said this in a nice manner thinking it shouldn't be a problem getting a refund) he told me right away if I start cussing or being rude he WILL hang up on me! I said not a problem but I don't like how you were rude to me. I'd like to talk to someone else but he said no HE'LL deal with the complaint!? In the end I got no refund and more frustration. I have been trying to call back and NOW no message stating call in 30 min however they put you on hold for like 7 min of music and then it hangs up on you! I want a refund of 60.98 back... Could you guys help?
Company: GrantAssist.com
Country: USA
State: Utah
City: American Fork
ZIP: 84003-2179
Address: 802 Bamberger Dr, Ste C
Phone: 8886325590
Site: grantassist.com