Garden Ridge
False Sales and Poor Service

Miscellaneous

Yesterday my wife and I drove out the the GR store in Douglasville GA. We received an email about a 50% off sale on products which has a red line drawn through the bar codes. We walked through the store for over two hours. We statrt noticing that the same items some hard the red lines and others did not. As the register some of the items we picked that had the red lines failed to reing up on sale. The cashier said that people come in and draw red lines on products themselves thinking that they will get the discounted price. One of the items we did not want due to not ringing up on sale the manager had to be called to do a void. She arrived with an attitude especially when we asked how wa a customer to know what was on sale and not until they arrived to check out. She was very rude... Said that she could not sale the items at the discount even if they had the red line. We did not ask for that... We just complained that there needs to be a better way to control this sale. She told me she could not say anything else. I told her that there was nothing else to say at which point she basically told me to quit complaining my self. I asked for her name as I was contacting the corporate office and she replied it was none of my business at which point my wife, standing and seeing the managers id, said her name was Linda.

We finished ringing up the items that were on sale and went to pay. My wofe pulled out the checkbook at which pint we were told the store does not take checks? We were put back with that as we had written checks before at other Garden Ridges. Is this a corporate policy to not take checks? We paid cash and left... But being so rudely treated we went right back into the store an received a refund on the items. We will never go back to the store in Douglasville GA.


Company: Garden Ridge
Country: USA
Address: Grand Prairie TX 75052
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