Walmart
Very Angry - Pepsico

I have a big complaint! I took a sale ad into Walmart on January 20. They match sale ads and the store of the ad was out of the particular item I wanted to purchase. I pick up the sale ad item and some other non sale ad items I head for the register and an assistant Manager stops and informs me that He cannot honor the sale ad. I show him the ad and it is verified that it is a valid sale ad but, a delivery guy of the product I was price matching told the manager that it was a misprint. He did not give me the match! I was completely in shock because Walmart's customer guarantee is that they price match any competitors sale ad. I shop several times per WEEK at Walmart but, maybe not now!!! I received a raincheck from the sale ad store for the products that I needed!!! I think I will start doing more shopping at that store.

Company: Walmart
Country: USA

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