Magnum Ice Cream
Ceramic piece in ice cream bar cut lip; company never called back

I contacted the emergency number given as piece cut inside of my lip. I was told they would contact me following morning, Unilever did not call. I called them later in the day and answered several questions as day before. I asked that they pull item from stores as if I would have lodged it in my throat it would have been fatal. I spoke to a supervisor who said someone would contact me by days end that did not happen. I went into same Jewel Grocery store and bars were still in freezer.

I called them again and explained no one called me and I see the Ice Cream is still being sold. I told them I was contacting a Chicago News service and getting a Lawyer I am upset that they will not pull Ice Cream as they say I am only complaint.

I saved piece of debris in Ice cream Unilever wants it. I was going to give it to them until I dealt with the customer service at Unilever which is poor at best. I have now been trying to decide to give them the ceramic piece or get a lawyer I am very upset as they are waiting for another complaint I hope the next one won't require watching a child choking to death.

Company: Magnum Ice Cream
Country: USA
State: New Jersey
City: Englewood Cliffs
ZIP: 07632
Address: 920 Sylvan Ave. 2nd Floor
Phone: 18008108660
Site: magnumicecream.com

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