Piperlime.com
Horrible customer service complaint

And process - will never shop here againI thought to use piperlime because it is a well known company and believed the process would be similar to amazon or endless. I received terrible customer service when calling about the status of my order, which is still in process after 2 days and no sign of it shipping anytime soon. I asked if the rep could check with the warehouse to see if there are any shipment statuses, but she refused. Also said my only option was to cancel and pay an expediting fee, no offers of waiving this fee. She gave no other information on whether the items would ship anytime soon and was really unhelpful. I'm really disappointed in piperlime's service and process and will likely never use this site again. Endless, Amazon, Zappos are all much better and in addition, provide a much higher level of customer service.

Company: Piperlime.com
Country: USA

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