Monro Muffler Brake & Service
Worst company ever

A year ago paid $700 for a muffler, yesterday the tailpipe fell off on the highway. Brought it in since this is not the life span of a new one. I was told it would cost$262 now to repair. When I complained that this is faulty equipment and tailpipes don't just fall off, I was told to complain to the parts supplier and given the number. I continued complaining and when I asked if this happens again in a year will it cost me $262 again, was told ya probably!!! Are they insane? This muffler now cost me $1,000 and I have complained to corporate office to no avail also so they train their help well. Screw the customer and we'll do it too! They also melted my bumper by putting pipe right against the bumper when it was replaced a year ago.

Company: Monro Muffler Brake & Service
Country: USA

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