Leanspa
Leanspa complaint

I have had one of the WORST customer service experiences EVER. This company is absolutely TERRIBLE with customer service. Today I spoke to a rep that barely spoke English, I asked for a supervisor and was told none were available. Second call I was disconnected when I asked for a supervisor, on third call, rep did try to help and did transfer me to supervisor, but all were rude. I called to stop shipment of this product, which was shipped to me early, sent the product back per customer rep and two months later, and after four calls today to Leanspa, with an average wait time for one of the operators of 30 minutes received no satisfaction. So to SUM THINGS UP, product was returned and no refund on my card. Remember the item was shipped before the 30 days stated and was charged to my card. DO NOT put yourself in a position to deal with this company.

Company: Leanspa
Country: USA

  <     >