Netflix, Inc
Account Put on Hold Twice, Rude Rep Canceled Service

I have been a Netflix customer for about 6 months. For the month of April I did not have the funds to pay for Netflix so they put my account on hold. Well on May 13th I was able to pay for Netflix and get my services back on. Well one week later they put my account on hold again. I called their customer service and the guy who took the call was very rude and argumentative. He did not even care to try to resolve they issue. All he told me was that in order for me to watch movies I would have to pay again. And that he didnt care who I contacted to complain to. Then just like that he canceled my account. Not me and my family are out on watching movies that I just paid for service.

Company: Netflix, Inc
Country: USA

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