Home Depot
Robbed by Exchange Policy

I purchased an item and wanted to exchange it for another similar item. Was told I could get a store credit refund only. The problem is I have the original purchase receipt showing the purchase price, which matches the current purchase price of the very same item that they have in stock. AND I was NOT given a full refund, for store credit. The cashier knew I only came to exchange one part for another. And he knew that the company would still get to keep the money. Yet he insisted that he could not give a full refund, so I would have to take a loss on my refund for the brand new never been used item that I was returning. Just to purchase the same item that bends to the left instead of to the right.

Company: Home Depot
Country: USA

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