Walmart
Manager said cameras showed missing medicine was bagged, refused refund

Last month I spent 85.00 at walmart. When I got home I could not find one item. It was not in the bag, car or house. I need this O.T.C. Med for the next morning, so my husband drove 30 mi back to notify walmart. He called and they said bring your receipt with you.

Upon arrival at the service desk a manager talked with him and then told him to wait - 25 minutes later - she told him - the security cameras showed the item was placed in the bag. My husband did not review the tape.

Even if this camera above the check-out revealed the employee putting this small box in a bag, that does not mean it made it into my cart. I believe what may have happened is it may have been left on the revolving rack and the next customer went home with it.

My husband is in homeland security, I am a retired police officer and I would not have made this story up and he would not have drove 30 miles back to walmart for a pkg of prilosec - off brand that costs about 19.99

My husband then purchased another box of the medication so I would have it the next day - I spend hundreds if not thousands of dollars at walmart and will never walk in there again - the manager should have used some discretions and common sense and refunded the money and kept a good customer.

Company: Walmart
Country: USA
State: Michigan
City: Owosso

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