Walmart in League City, Texas
Automotive Department Refused to Help Handicapped Customer With Flat Tire

My handicapped husband had a flat tire at Walmart and was parked in the area of the automotive section. He had asked if someone in automotive could help him get the tire off his car so that he could buy a new one. He could not drive the car for the tire was shredded and driving on the rim would have caused more damage. We asked for a manager and told her my husband was handicapped. We told her the problem and she told us that no one could take the tire off in the parking lot because it was a liability. Walmart wouldn't even let him use their jack. She told him that he would have to do it himself. I am very displeased with the inconsiderate service. It would have really been a liability to Walmart had my husband went ahead and changed the tire himself in this hot weather!

My husband suffers from heart trouble, seizures, strokes, and is in continuous pain due to many operations.

Thanks to the people at Firestone. They went over to Walmart to pick up my husband's car, put on a new, all with courteous service. I will think twice to even have my oil change at Walmart again. And by the way Walmart, I have been supporting your store for many years! I spend over $500 monthly in just groceries! Don't know that I'll be back. I will surely tell others how the handicapped are treated!

Company: Walmart in League City, Texas
Country: USA

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