Priceline.com
Misleading hotel room ad and refund refused

Their customer relations was so rude and didn't even want to give any refund from the amount I've paid for. It wasn't properly disclosed to me their policy about time for cancellation. Also when I double checked with the hotel, the number of beds provided in the room which priceline put in their ad as best guaranteed is not true. Marriott gateway on the falls that that's the problem with priceline, meaning they post information to attract the public to buy from them which is not even guaranteed as to the details specified about rooms and even additional fees. Bottomline, I should not have booked through priceline if cancellation is an issue. I ended up paying for something that I never even used at all! Don't believe in this company not even dare to recommend it to anybody.

Company: Priceline.com
Country: USA

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