Firestone Complete Auto Care
Customer for over 8 years has been taking for a ride and now not riding:

On jan11, o11, i took my 2002 chevrolet cavalier to firestone because the antifrezz leaking and the anifrezze light kept coming on, also the heating number kept going up, on that day i had a computerized engine analysis, for the analysis i that receive the paper work for the electronic map, rating nor the code rating, i was told that i didn't need it, oil change, courtesy check, remove &replaced coolant temperature, battery replacement, replace valve cover gasket, tire rotation, which wasn't done, because of the marking on tires were still the same, no charge for this is under warranty, lifetime aligment recheck, which also weren't done for car going every where, break stubs, no charge. My complaint is that i took my car back to the shop again on feb. 12 because of the same symptoms and i was told that i had a blown head gasket and that this shop did'nt do engine work, i feel that i've been charged for work not needed and @ this point my car has gotten worse and i've been lied to more than once about the work that's under warranty, also the tell in experience, when ever i call in or log on my code number has already been enter and i'n never able to receive $ amount off, i need the electronic paper work to compare with another diagnostic test, also i had to towe my car to the shop, i want every cent of my money back and an investgatation, for if this is being done on my car, my daughter's suv then how many others are there experiencing this?

Company: Firestone Complete Auto Care
Country: USA

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