Walmart Supercenter
Poor Service

I bought a new game for my computer titled "Medal of Honor Limited Edition" from Walmart and was really excited about the opportunity to play this game which I had heard so much about. When I got home I discovered that I was having a very difficult time loading the game onto my computer. I spent the next day, in my limited spare time, trying to troubleshoot the download of this game only to discover that my one year old computer did not have the proper video display chipset and that it would cost me $300-$350 to upgrade my system to this more advanced display system (nVIDIA GeForce 7800 GT) after the technician purchased and installed this onto my computer. So to my dismay I went back up to Walmart and explained my dilemma only to be told that there was nothing that could be done, they were sorry but I should have had the capability to go through my system prior to purchasing this game and all they were willing to do was exchange the disc for the same disc. This was due to the fact that the disc was open. I had no idea that the game would not work prior to attempting to load this game on my computer. I understandable was fuming, how was I to know that my one year old computer was not sufficient to run this game? Do they seriously expect people with limited to no computer skills to check their system prior to purchasing a game? Needless to say the largest retail provider has permanently lost my respect and business.

Company: Walmart Supercenter
Country: USA

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