Meineke Car Care Center
Mechanic - mechanic

I took my car in for service on the front wheel bearing, they didn't have the parts in stock so I agreed to bring it back. When I dropped off the car later in the week I asked that they change the oil while they had the car. I picked the car up the next day and while paying I asked the manager if they had remembered to change the oil. He told me he had "personally checked and all the fluids were topped off". I paid the over $400 bill and left. Within a few miles it was clear that the problem was not fixed and was just as bad as prior to the service. I took it back on Saturday afternoon, they never called, locked my car in a service bay and kept it overnight, were closed Sunday and (thankfully I was able to find a ride to work Monday) they called Monday afternoon to say they though it was the control arm on other side of the car and for an additional $300 they would repair it, I declined and picked my car up. My low oil light went on as I was pulling out of the station. I checked it and it was low despite having been charged for an oil change and new oil filter.in fact it still had a Jiffy Lube filter and seal on it from my last oil change. I went back to Meineke and the same manager that had lied about checking my oil very quickly refunded my charge for the oil change. I have an appointment with another mechanic to see if the other work they charged me for was actually done-doubtful since I still have the same problem.

Company: Meineke Car Care Center
Country: USA

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