Directv
Lack Manners

I recently had three installers setting up a satellite system. First of all - three installers was overkill. They were tripping over each other and spent more time debating how to set up the system instead of focusing on the installation. One of the installers took it upon himself to discuss his prior incarceration with my husband. He found this disturbing and it made him very suspicious of the gentleman. The most horrifying event during this installation is that two of three installers asked to use the bathroom. I understand that we are only human, but this human need is best addressed outside of the customer's home. I found it revolting that one gentleman thought it was appropriate to use my master bedroom toilet. This was disgusting and an invasion of a home owners private space. Please coach the installers of appropriate behavior and how to better address their biological needs before arriving to a customers' home.

Company: Directv
Country: USA

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