Best Buy
Sold me defective TV and do not replace it. I am pissed off, they rip off my money in exchange for defective TV. Managers are rude and dishonest

I purchased 55 inch TV which I spent more than $2000.00 plus 4 year warranty and tax. I brought the TV home and tried to connect cable wire to the TV antenna, while I was trying the TV antenna which is attached to the TV failed on my hand. I try to hook it back, it did not work. I took the pieces to best buy store and told them what happened. I was told they will send some one to put back or bring back the TV. Second day some one came to my home, he put together the sound system and never touch the TV. I asked him if he can take it back since I was told by my sales person. He refused, I took back personally to the store and showed them what happened, the manager on duty came out and say the TV was damaged so we don't replace it. I was told the only thing I can call geek squad to fix it. I was shocked, can not believe what I am hearing, I was irritate, mad and left the store with out the TV. I called corporate and explain, they speak the same language.

Company: Best Buy
Country: USA
State: Virginia
City: Alexandria
Address: 5901 Stevenson avenue
Phone: 7038238469

  <     >