Singing Hills Funeral Home
Laurel Land Funeral Home Most policyholder's money kept when preneed funeral contract is cancelled.interest applied with no product

Preneed contract was at Singing Hills Funeral Home (owned by Laurel Land an affiliate of Restland Funeral Home). I cancelled after fourteen months; with living cost rising and a fixed income. When I cancelled, ten percent of the contract total and what they decided to call finance charges were taken from the monies I paid in. However, when I called about my refund, I was told it was for interest. They did not tell you that the interest after seven years made the cost double. I was told that I should have read my contract. I felt that the counselor should have explained the main points of all those pages of fine print. She explained the cost, item for item and I had to sign that she did.

I filed a complaint with the Dept of Insurance who forwarded it to the Dept of Banking in Austin. They sent me the section# that by law makes it permissable. How can it be lawful for a company to rob you of the money that you paid. The funeral home kept doing business as usual. You only had all these pages of fine print and a total cost. Other states have passed reforms to curb the worst abuses in the preneed market. Why not Texas?

Company: Singing Hills Funeral Home
Country: USA
State: Texas
City: Dallas
Address: 6221 Houston School Rd
Phone: 2143714311

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