Swipe-auctions.com
Circle media bids limited Predators, Liars and Thieves
- 10-08-2010
- 14
Received e-mail of online auction site. I realize now what a stupid mistake I made. I registered September 20th. The next day $159 was debited from my account. I called the number immediately. They say on the phone that they are dedicated to excellent customer service and to download a refund form.
I filled it out and mailed it. I was told I would receive my refund in 7 days. No refund. After the allotted time I contact them again on the phone and the live chat on their website. At this time they tell me I must wait 14 days, and 21 days.
I am told several time frames in one interaction. The next live chat after 7 more days, this is on October 1st. I am told a priority code and in 7 days I should have my refund and I should return to live chat to confirm this.
That day was today. No refund. This time I am told it takes 28 days. And in 10 days I should have my money back. I spoke to a supervisor over the phone today. When I said customer service includes providing refunds she replies, "Says you!"
I have never in my life been treated like this. I hope to warn other people who may get this e-mail, do not do it. It looks attractive. But it is not clearly stated that you are going to pay $159 before participating. And if they tell you they are happy to refund your money, they are lying. When they say they are dedicated to customer service they are lying.
Company: Swipe-auctions.com
Country: USA
Address: 72 high street, Haslemere, Surrey, GU27 2LA
Phone: 8663893870
Site: swipeauctions.com