Green culture
Sconce

On Jan. 2 I ordered a wall sconce from Green Culture. They promised it in 5-7 business days. When it didn't arrive, I emailed them. They kept promising it to me "2 weeks from now" only it never came. Finally, during an email correspondence with a customer service representative on March 4 I said, "Just forget it.

I don't want the light anymore. Cancel my order and credit my card." No response, so I assumed it was taken care of. On April 3, the light arrived. I already had purchased & installed another but I took a look at theirs anyway. It was damaged! Big bubbles in the glass! I contacted them to ask where to return it & they didn't return my emails (several of them!). Then, finally, they wrote back & said, "we didn't cancel the order bc we have a no cancellations policy!" (yes, the exclamation point was theirs - I didn't add it).

Long story short, I have a blemished light, I'm out $200 and Green Culture won't call/write me back! They old, out of stock items so what you get is what you get! And the manufacturers do not back them up at all! They are horrible!!

Company: Green culture
Country: USA

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