Publix Market
Poor Service and employee attitude

The Deli department has a divided/roped off line and I entered at 845P on 8-31-10. This area is for sandwich preparation, drumettes an deli meats. There was 6 people in front of me getting sanwiches prepared. Once i was at the front of the line, some 18 minutes later, I advised needed some deli meat cut. I was informed by the clerk Lashon "You didn;t need to stand in that line for deli meats" There was 5 clerks in deli and none were able to ceven communicate this tidbit of information. There is no sign to indicate that. She smurked and told the other heavy set black woman. The woman rolled he eyes. I treported this to Milan, the manager who said he would leave an "email for the deli manager" This is the 2nd incident in 2 weeks. On 8-11, my mother and I entered this store and she needed one of the riding carts. They had 4 and none were plugged into the electric outlet. We talked to Milan and he tried out one and said it worked. We went half way down an ailsle and it stopped. My mother had to get out and walk the rest of the way. This store has very poor organization and mangement interaction. I want the store manager to contact me at 404 316-6743 to discuss appropriate action for these incidences. I do not have a good feeling that Milan (only a store manager for 1 month) has acontrol over these matters.

Company: Publix Market
Country: USA

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