Kentucly Fried Chicken
Unproffesional service to customer

When i got home I look and it was the wrong order. I find that the biscuits were in with the chicken and not seperate box. Plus the Mash Potatoes had no Lid. So I went back to KFC to have it fix my order. When one of the employees came to me to hear my complaint he found that the chicken was old and Catherine start to use foul language to the employee who we were talking with front of me and other customers. She told the employee to go home in foul language. He didn't respond and he went ahead and change it for us. But one other employee was geting our order and I saw her throwing the old chicken back with the other food and gave me new. I like to appreciate to teach and show how to have better manners to customers and to be respectful to each other and to customers. I was disappointed that i wasn't appoligize for any employees. Manager wasn't present on the moment in the scene of the complaint and the actions of the employees.

Company: Kentucly Fried Chicken
Country: USA

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