Directv
XM radio channel dropped without notice and $240 cancellation fee

I have been a customer for 10 mo. XM radio was one of reasons for signing up, but they went and dropped it, no notice no nothing. I called to cancel, they say cost me $240 to cancel. This is a bunch of crap. If I don't pay my bill I get no service, but they can drop channels without notice. They say sonic replaced xm it but it didn't, sonic was already on there. Where is our rights as customers. Anybody out there can help. How about someone helping us small people.

Company: Directv
Country: USA

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