Toys R Us
Do not allow return! - zero gravity ca

On Dec. 13, I just bought a Laser micro zero gravity for my son yesterday. Right after we came home, my son open it and charge the car. Out of suprise, it is not moving. Therefore, the very next day morning, I bring the toy back to Toy r us for return. The response I have received is NO. You can only exchange since you open. The thing is how can I trust that toy any more since the bad experienced I had. Second is what happen if I got another bad one? I need to go back and exchange again. I do not have time for that game. The most angry part of all is when I request to speak to manager of the store. The manager's express attitude is more like "it not my business and problem".

Company: Toys R Us
Country: USA

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