Extraspace storage
THIEVES WITHIN - storage space

Recently I had a fire in my residence and was injured. My account fell behind and I was served with a threat of an auction of my belongings in storage and was locked out of the storage. I struggled to catch up my payments including crazy fees for the auction notice before it took place. On the day that I made the last payment I was informed that my lock had been cut off by extraspace and that I would have to secure the storage with a new lock so I did. When I checked my storage which I had been locked out of for 4 months some of the most expensive items were missing. So much has been shifted in the storage that I am still in the process of inventory. I immediately reported this to management and was told these items were never there and they have pictures of the contents when they cut the lock off. Well I too have pictures, a police report and an attorney. I am pursuing a lawsuit. Please comment.

Company: Extraspace storage
Country: USA

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