Wal-Mart
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Miscellaneous

At a one day electronics sale. After standing in line for a laptop, a asst. Manager came around to everyone in line, counting us and stopped at the woman behind me, saying that she was the last. When we got up to pay for ours the same asst. Manager came back up to the same woman and started asking her a bunch of questions about how long she had been there, that she was going to sell the lap top to another customer that hadnt been in line at all.

I felt she was getting miss treated so i asked for a manager and pulled out cell phone to video tape the event. As soon as i pick up my cell phone and opened it, the asst. Manager i was talking to started gettig very angry asking me if i had taped her and that she was calling the cops. She then followed me out the store, called the cops, had me treated like trash in front of everyone and banned me from the store. But the woman did get her laptop, thank goodness for she is a elementry school teacher.

The asst. Manager took all the attention off of her wrong doing and acted like i was a criminal, i asked the cops and store manager to review the store video tapes and if i had one, mine also to prove i hadnt done anything wrong, but the store manager nor local city cops wanted to hear my side or other witinesses around us. I do have contact info for the witnesses. Also i never recorded anything just opened my cell phone and looked through it.

I spoke to the teacher later, she said she wouldnt have got the laptop if i hadnt done what i did, she thanked me and offered her support for what had happened. And said she would never go back there again! Neither will I! Made me feel degraded, embarressed, blood persure shot thru the roof. I felt like i was haven a stroke, talked to me like i was nothing when i hadnt done anything wrong but take up for a school teacher. Please what can be done?


Company: Wal-Mart
Country: USA
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