Home Depot
Carpet From Looptex Mills Has Color Variation, Claim Denied

On March 10th we purchased carpet for our new beach house. The carpet came from a mill in Dalton, GA, Looptex Mills. It cost us over $600. It was installed in April, and after the installation we noticed a slight color variation around the entire room.

We contacted Lisa at Home Depot. She told us that she would have to contact the company and they would send out an inspector. Mr. Jared Warnack came to do the inspection. By this time we had a whole room filled with furniture, so it was very hard to see the entire carpet. Our claim was denied. They did admit there was a color variation but offered nothing to make us satisfied customers.

We cannot recommend Home Depot for carpet. Use a reliable company that will stand behind a product they sell.

Company: Home Depot
Country: USA

  <     >