AttUverse
Very poor Tech Support - AT&T U-verse internet and TV

On Friday, I had to call your company to repair my internet. I called the first time and they tried to fix the problem. Then I had to call on Friday evening. Again I had no internet. The lady told me she would have a repair man out on Saturday between the hours of 8-12. So we waited and no repair man. I finally called back to the tech support and was told I did not call in and no ticket was issued. To get the problem solved I had to say to disconnect the service. Then I am offered a credit which I said no I just want the problem fixed. We have had ATT Uverse for almost a year and nothing but problems from you company. Truthfully I will be shopping for another company. As the attitude and poor quality of service of ATT. They just shove the customer to anyone who can shut the customer up with a credit and not fix the problem.

Company: AttUverse
Country: USA

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