Sears (Customer Solutions)
Failed repair service
- 05-03-2010
- 5
Friday april 29, a specialist was scheduled ahead to my house to correct my garden tractor. 1st the specialist did not inform anyone who he'd appear he immedeately started working on the tractor.
I quit not for that technian the tractor runs good, however when the blade is engaged the engine chokes out. The specialist changed the ignition switch which had nothing related to the issue.
After i advised the repair department of what had occurred they informed me it'd be another 27 times before they might obtain a computer in my experience. This really is unexceptable!
Why must i need to wait another month to get our lawmore fixed once the technology didn't repair it the last time-out.
Myself, our faith in sears, its products and service is below-standard. Additionally, your repetitions may be the customer options division tome really are a waste of cash, simply because they do nothing.
Please contact me, until this falls upon death ears.
Walter moore
(870) 894-3836
(870) 949-0239
Company: Sears (Customer Solutions)
Country: USA
State: Arkansas
City: Lewisville