Comcast
Rebate

I submitted all the information as listed on the rebate instruction form for my $125 Amazon.com rebate. The form (which I kept a copy [what makes them think we don't]), clearly stated to send copies of the first TWO bills and that the service had to have been active for at least 60 days. Well I tried to use the activationcenter.com link and nothing ever happened. My question was never submitted. I called to inquire about my rebate. I was told that I needed to have submitted THREE bills and that the service needed to be active for 90 days. When did this change? How can I be responsible for them changing the rules when it clearly stated TWO and 60 (Remember, Comcast, I have a copy [no one seemed to be interested in that part]) Also, the rep kept telling me to submit a question and check status using the activation center.com inspite of my telling her that I've tried that 5 times on three different computers and nothing happened. I was told to "try again". After seeing all of these complaints, I'm wondering, is this some type of breech of contract or something? Can we initaite a class action lawsuit?

Company: Comcast
Country: USA
State: Texas
City: Cypress

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