Microsoft
Windows XP Service Pack 3 Install Fails and Repair Is Blocked

Miscellaneous

I could be here all day with complaints about Microsoft. I have XP loaded on my PC and it has worked fine for me for years. Well that is until Microsoft shot down one of their "upgrades", I think it was Service pack 3. After about 10 minutes of "installing" it I get a "Access denied" error and the update starts backing out for another 10 minutes. Then to my horror it tells me XP might not be working right due to the failed install and that I should repair it. So I go to repair it and good ol' Microsoft won't let me because it says I have a newer version installed than what is on the disk.

I know it's my fault for not buying Vista. Microsoft isn't happy because I didn't buy onto the "pretty face" and now they want to force me over.

So what am I to do? De-install the OS and load from scratch? Yeah right!

What is even more frustrating is they "say" that they offer free customer support in this area. Just try and get any support from these guys, especially free support. Fat chance. I just got a rep who kept telling me to search the Microsoft site. They couldn't even give me the link or address to the help I needed. Why do they pay these people?

If it was for business needs I truly believe everyone would switch to a Mac.


Company: Microsoft
Country: USA
  <     >  

RELATED COMPLAINTS

Microsoft
Vista Ultimate Upgrade Refused Without Full Disk and Support Hung Up

Microsoft
Vista Ultimate Upgrade Rejected After Required Disk Format

Microsoft
Visio Professional 2010 Key Would Not Validate and Support Cost Extra

Microsoft
Windows XP validation error despite legitimate license

Microsoft
Xbox 360 DVD Drive Repair Returned Unrepaired, Broken Seals Claim

Microsoft
Vista Incompatibility and $59 Fee for Phone Support

Microsoft
Zune Update Froze Players and Repair Was Charged

Microsoft - Windows Vista
Vista Printing Distortion on Two Computers and Paid Support

Snap-On Tools - Kenosha, Wisconsin
What kind of customer service is this?

Microsoft
ACPI Controllers Installed on PCs Without Consent