Gmac
On-Time Mortgage Payment Refunded, Credit Score Damaged

GMAC refunded my on time payment, didn't realize it until the next billing cycle, so now my credit score is a mess. I have called more than a dozen times on a dozen different days, with no explanation. I pay online through my bank, and GMAC tells me to contact my bank, and the bank tells me to contact GMAC. I get no answers just the run around. It didn't occur to me to file a complaint, until I read about this exact same scenario that is happening to countless other people.

Company: Gmac
Country: USA

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