Ulta
Lured to Ulta by a Bogus Coupon - Rude Manager could care less!

I tried to redeem a coupon at Ulta on Concord Pike in Wilmington, DE for an Oscar Blandi cosmetic. This is a coupon sennt to me, with my name on it and my address as a Preferred Customer. They said I could not redeem it because the coupon said it was no "hair artistry brands" were included in the coupon. It is my opinion that everything that you put in your hair is hair artistry. I asked for the manager and a snotty little girl came out and said there was a list of brands not covered by the coupon up at the front counter. I told her this was a scam and that the list should be on the coupon - as does Macy's and other large chain stores. She replied "there is no space on the coupon." Added to the scam was a lie because the is 8"x3" and less than 25% of the coupon is used for wording. There was plenty of room to put 1000 (this is no exaggeration) brands on this coupon. Macy's does it on a credit card size coupon.

The list at the front counter was two sides of a page long - just about everything in the store for the hair. I wasted a trip to the store and came home empty handed because i will never buy anything from these people again.

Company: Ulta
Country: USA
State: Delaware
City: Wilmington
Address: 4803 Concord Pike
Phone: 3024799917
Site: ulta.com

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