AT&T Universal Card
Closed account without notice, 12 year custome

I received a notice in the mail that my account has been closed. No warning mail was sent asking that I start using this card again, which I obviously would have. Although I hadn't used the card in a while, older accounts should not be closed out due to the effect that has on credit scoring. I am very angry that I try to do everything right to maintain excellent credit and have had this account open for 12 years, then have it cancelled without an opportunity to start using it again. This will now have a negative effect on my credit score. I called to dispute this, but was told the account had been closed and nothing could be done. This was by a so-called "manager".

Company: AT&T Universal Card
Country: USA
Site: universalcard.com

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