Virgin Mobile USA
Money stolen from my bank account with out authorization, no one has been able to help me. No one knows what they are doing

Virgin Mobile took money from my bank account Jan 6 without my permission. It is now Feb 17th and I have called every week since the 6th. No one knows how to help me. They all tell me the same thing. I cannot believe that It has taken this long to get my money back. 86.59 needs to be returned to me. I have all the proof that it was taken and If action isnt taken on Virgin Mobiles behalf I am going to have to take further action. I have never been so angry at a company. I am very disappointed and I will no longer recommend this company to any one I come across. The Last person I spoke to was Andre on 2/3 and he told me to get on here if nothing has been done. I cant believe this. What a horrible Company, They obviously do not care about their Customers. They refuse to help and solve a problem; They lie to you to get you off the phone. Crazy. If you are thinking about Virgin Mobile, Dont do it... Sincer: Very Unhappy Custome

Company: Virgin Mobile USA
Country: USA
Site: virginmobileusa.com

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