Lombardi Publishing
The profit taker refund ripoff polite but no refund

I ordered the profit taker from lombardi publishing on december 3. When i received my first email, i decided that i did not want to continue. They promise a refund in their internet advertising in the first 30 days. I cancelled on on december 14 by calling their customer service number at 905-760-9929 x 300. I spoke with shirley. She said the refund would be credited to my credit card within 30 days. I didn't understand why it would take that long, but, oh well. I did not receive the refund after 30 days and called again. I was told the 30 days meant 30 "business" days. I waited the 30 "business" days and still did not receive the refund. I called again. I was told the refund was being processed and had been sent to accounting and would be credited to my card shortly. I have since called two more times (i now call every week). Each time the story is the same. It is now february 16 and no refund has been made. I will call again. The company has no 800 number and each call is long distance and i am put on hold for several minutes before "shirley" answers and tells me the same thing she told me the week before.in summary, this company is horrible; absolutely the worst i've ever dealt with. Please do not subscribe to anything they publish because they do not fulfill their promises.

Company: Lombardi Publishing
Country: USA
Phone: 9057609929
Site: lombardipublishing.com

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